Xiaomi: all stores are closing in France, what’s going on?

To everyone’s surprise, almost all Xiaomi Stores have just closed their doors in France. The official Instagram accounts of several stores all display the same message, announcing the end of their activities in France.

Credits: Xiaomi

Update of August 24, 2022 at 3:18 p.m.:

We just got a statement from Xiaomi on this matter. From what emerges, Xiaomi is therefore not at the origin of the closure of French stores. The company Tell Me, manager of the Xiaomi Store, was placed in compulsory liquidation in July 2022, and Xiaomi is currently looking for a buyer. Here is the builder’s declaration in full:

Xiaomi has taken note of the decision of the Court of Justice of Créteil, placing the company Tell Me, manager of the Xiaomi Store in France, in compulsory liquidation, Xiaomi is working to quickly resume normal activities. Since our official arrival in France in 2018, we have taken care to build strong relationships with our users, Xiaomi Fans and partners, and we thank them all for their support. French users and Xiaomi Fans can still discover Xiaomi products on our official website mi.com.fr, which has experienced strong growth since the Covid crisis, and at our various partners online, in stores and at operators.

original article

We have just learned disturbing news about Xiaomi. Indeed, the Instagram accounts of many French Xiaomi Stores announce their sudden closure. All of the Chinese manufacturer’s stores have ceased their activities in France since this Tuesday, August 23, 2022 at 5 p.m.according to an employee’s Facebook post.

According to his statement, all shops in France are affected by this measure, with the exception of that of the Champs-Elysées, which moreover acts more as a showcase for the brand’s products than anything else.

In other words, customers who used to go to a Xiaomi Store to use after-sales services will now have to must go through the Xiaomi website. Obviously, of the 7 Xiaomi Stores listed in France on the firm’s official website, six are therefore closing their doorsleaving behind dozens of employees.

closing Xiaomi store

Also read: Xiaomi launches the MIX Fold 2, the world’s thinnest foldable smartphone

Xiaomi suddenly closes its stores in France

In detail, this sudden closure therefore concerns the shops of:

  • Toulouse
  • Lyons
  • Velizy 2
  • Sebastopol (Paris)
  • Halles Forum (Paris)
  • Lille

According to the statements of this employee in the comments of his publication, he affirms that the procedure was linked at breakneck speed, the closure having been decreed shortly before its entry into force.

As can be seen on the Instagram posts of the various French Xiaomi Stores, Xiaomi’s customer service can still be reached for any request concerning a file in progress at the following number: 0 805 37 09 16.

We have attempted to contact Xiaomi in hopes of getting an official statement on the matter. For now, we are waiting for their return and we will obviously update this article as soon as we know more. In addition, we tried to get in touch with an employee concerned. According to him, he will not be able to say anything until he receives his dismissal letter.

It should be noted that after conducting some research, the company in charge of Xiaomi Store stores in France had been in receivership since July 2022. However, no buyer has come forward to resume the activity.

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